Refund policy

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods or, in the case of partial deliveries, the final delivery, or from the day on which your participation in an event has been confirmed.

To exercise your right of withdrawal, you must inform us,

Schächter Sports GmbH, Im Wegel 17, email address: info@schaechter-sports.de

by means of a clear statement, for example a letter sent by post or an email, of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.

You may also exercise your right of withdrawal online using the “Withdraw from contract” function on our website. You can find the withdrawal function in the footer of our website under “Withdraw from contract”. If you use this online function, we will promptly send you confirmation of receipt on a durable medium, for example by email, including information on the content of the withdrawal declaration as well as the date and time of receipt.

To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

CONSEQUENCES OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs, except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this reimbursement. We may refuse reimbursement until we have received the goods back, until participation in an event has been cancelled, or until you have provided proof that you have returned the goods or cancelled participation in an event, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. Likewise, contracts for participation in an event must be withdrawn within 14 days of receipt of the order confirmation by email or post. The deadline is met if you dispatch the goods before the period of fourteen days has expired or send an email or letter cancelling participation in an event before the period of fourteen days has expired.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to inspect their condition, properties and functioning. A loss in value is not possible for events.

Model withdrawal form

If you wish to withdraw from the contract, please complete this form and return it to us.

To:

Schächter Sports GmbH
Im Wegel 17
76855 Annweiler am Trifels
Germany

Email: info@schaechter-sports.com

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods/services (*):

Ordered on () / received on ()

Name of consumer(s)

Address of consumer(s)

Date

(*) Delete as appropriate

End of withdrawal instructions

Please note: The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.